We value your experience and are committed to providing responsive customer support.

What we can help you with:

• Order Assistance: Tracking, shipping updates, or address corrections (before dispatch).
• Product Guidance: How to use our Mole Cream safely and effectively.
• After-Sales Support: Returns, refunds, and exchange requests.
• General Inquiries: Questions about promotions, bulk purchases, or skincare information.

How to contact us:

• 📧 Email: info@notmelaxin.com
• ⏱ Response time: Within 24 hours on business days
• 🕘 Business Hours: Monday – Friday, 9:00 – 18:00 (CST, Beijing Time)

We pride ourselves on answering customer messages quickly, accurately, and with care.