Question 1

How long does it take to see results with Mole Cream?

Accepted Answer

Results vary depending on skin type and condition. Most customers report visible improvements after 2–4 weeks of consistent use.

Question 2

Is the Mole Cream safe for sensitive skin?

Accepted Answer

Yes. Our formula is based on herbal ingredients and is designed to be gentle. However, we recommend performing a patch test before first use.

Question 3

Why does my order ship from China?

Accepted Answer

All orders are processed in mainland China and shipped to the United States. This allows us to control quality and keep costs affordable.

Question 4

How long will delivery take?

Accepted Answer

Estimated 7–15 business days, depending on your location in the U.S.

Question 5

What if I want to return or exchange a product?

Accepted Answer

Please review our Returns & Exchange Policy. Products must be unopened and requested within 30 days of receipt.

Question 6

How can I contact customer service?

Accepted Answer

You can email us at info@notmelaxin.com. We usually respond within 24 hours on business days.